# Nenvik

> Nenvik is job management software for Australian service businesses. It connects enquiries, customers, quotes, jobs, field work, invoices, payments and an optional business website. Pricing is a base subscription for one internal user, billed monthly or yearly, with extra users and optional prepaid SMS packs priced separately. Current published offers determine prices, currency, tax treatment, trial eligibility, included features and limits.

## Product

- [Nenvik](https://www.nenvik.com.au/): Nenvik is job management software for Australian service businesses. It connects enquiries, customers, quotes, jobs, field work, invoices, payments and an optional business website.
- [Features](https://www.nenvik.com.au/features): Website, quotes, jobs, crew app, customer portal and invoicing, with available and coming soon features shown together.
- [Solutions](https://www.nenvik.com.au/solutions): How the website, office and crew work from the same customer and job details, from enquiry to invoice.
- [Business websites](https://www.nenvik.com.au/business-websites): How Website Studio works: choose a design, edit colours and content, connect a domain, preview the site and capture quote requests.
- [Create an account](https://www.nenvik.com.au/signup): Verify your email and create a Nenvik business account. Eligible accounts start with a 15-day trial after activation, with no card required.
- [Roadmap](https://www.nenvik.com.au/roadmap): Which Nenvik tools are coming soon. No delivery dates are promised.
- [Product facts](https://www.nenvik.com.au/ai-facts): Reviewed product facts, available features and coming soon tools for people and AI assistants.
- [Platform](https://www.nenvik.com.au/platform): Recorded walkthroughs of the Business Console, field workspace and customer portal, and how one job moves from enquiry to final record.
- [AI Operator (coming soon)](https://www.nenvik.com.au/ai-operator): Planned voice assistance for authorised users. Not available yet.
- [Product facts JSON](https://www.nenvik.com.au/product-facts.json): Shared feature availability and review dates.
- [Full product source text](https://www.nenvik.com.au/llms-full.txt): Product facts and suggested industry work records.

## Comparisons

- [Compare ServiceM8, Tradify and Simpro](https://www.nenvik.com.au/compare): Pricing models, capability scope and official sources. Not published does not mean unavailable.
- [Nenvik vs ServiceM8](https://www.nenvik.com.au/compare/servicem8): Nenvik brings your business website, enquiries and online booking, quotes, jobs, field work, customer portal, invoices with online payments and job costing together in one subscription. ServiceM8: Flat monthly plans based on new jobs per month, with unlimited users on paid plans. The Free plan covers one user and 30 new jobs per month. ServiceM8 has published accounting integrations; Nenvik’s accounting connections are Coming soon. Choose by workflow, plan inclusion and total cost, including tax and extras. Published Australian prices are in AUD and include GST. Checked on 5 October 2026 from official vendor pages; verify current terms with the vendor.
- [Nenvik vs Tradify](https://www.nenvik.com.au/compare/tradify): Nenvik brings your business website, enquiries and online booking, quotes, jobs, field work, customer portal, invoices with online payments and job costing together in one subscription. Tradify: Per-user monthly pricing across Lite, Pro and Plus, with month-to-month subscriptions. Tradify has published accounting integrations; Nenvik’s accounting connections are Coming soon. Choose by workflow, plan inclusion and total cost, including tax and extras. Published Australian Lite, Pro and Plus prices are in AUD per user per month, excluding GST. Check add-on GST treatment with Tradify. Checked on 5 October 2026 from official vendor pages; verify current terms with the vendor.
- [Nenvik vs Simpro](https://www.nenvik.com.au/compare/simpro): Nenvik brings your business website, enquiries and online booking, quotes, jobs, field work, customer portal, invoices with online payments and job costing together in one subscription. Simpro: Custom quote pricing based on team size, workflows, add-ons, implementation scope and support needs. No public price is published. Simpro has published accounting integrations; Nenvik’s accounting connections are Coming soon. Choose by workflow, plan inclusion and total cost, including tax and extras. GST treatment: Not published. Check with Simpro when requesting a quote. Checked on 5 October 2026 from official vendor pages; verify current terms with the vendor.

## Industries

- [Industries](https://www.nenvik.com.au/industries): Trade-specific examples for Australian service businesses.
- [Plumbing & drainage](https://www.nenvik.com.au/industries/plumbing-drainage): Blocked drains, hot water replacements and leak repairs, with site details and paperwork close at hand.
- [Electrical services](https://www.nenvik.com.au/industries/electrical-services): Fault finding, switchboard work and lighting installations, with test notes and electrical paperwork attached to the job.
- [Heating, ventilation & air conditioning](https://www.nenvik.com.au/industries/hvac): Split system servicing, ventilation checks and breakdown repairs, with unit details ready for the technician.
- [Roofing & guttering](https://www.nenvik.com.au/industries/roofing-guttering): Roof leak repairs, gutter replacements and condition checks, with clear access notes and repair scope.
- [Locksmith, security & access control](https://www.nenvik.com.au/industries/locksmith-security-access): Lockouts, rekeys and access installations, with site contacts and hardware details connected to the work.
- [Glass, windows & doors](https://www.nenvik.com.au/industries/glass-windows-doors): Glass replacements, window repairs and door installations, with opening dimensions and fitting scope together.
- [Garage doors, gates & motors](https://www.nenvik.com.au/industries/garage-doors-gates-motors): Door servicing, gate faults and motor replacements, with equipment references and function checks retained.
- [Home & commercial cleaning](https://www.nenvik.com.au/industries/cleaning): Office cleans, end-of-lease cleans and deep cleaning, with agreed tasks and exceptions recorded for review.
- [Pest & termite control](https://www.nenvik.com.au/industries/pest-termite-control): Termite inspections, pest treatments and rodent visits, with treatment areas and site limitations recorded.
- [Lawns, gardens & grounds](https://www.nenvik.com.au/industries/lawns-gardens-grounds): Mowing visits, hedge trims and grounds maintenance, with access instructions and extra work agreed in advance.
- [Pool & spa servicing](https://www.nenvik.com.au/industries/pool-spa-servicing): Pool water checks, filter services and pump repairs, with measured readings and service findings retained.
- [Facilities & property maintenance](https://www.nenvik.com.au/industries/facilities-property-maintenance): Building defect repairs, site checks and property upkeep, with access contacts and approvals connected.
- [Handyman & home repairs](https://www.nenvik.com.au/industries/handyman-home-repairs): Door adjustments, wall repairs and household fix lists, with extra tasks reviewed before they become extra work.
- [Landscaping & irrigation](https://www.nenvik.com.au/industries/landscaping-irrigation): Garden installations, irrigation repairs and landscape projects, with material scope and crew tasks connected.
- [Painting & decorating](https://www.nenvik.com.au/industries/painting-decorating): Interior repaints, exterior coatings and commercial touch-ups, with room details and finish choices retained.
- [Carpentry & joinery](https://www.nenvik.com.au/industries/carpentry-joinery): Door fitting, cabinetry installations and timber repairs, with dimensions and finish choices connected to the quote.
- [Tiling, flooring & carpet](https://www.nenvik.com.au/industries/tiling-flooring-carpet): Bathroom tiling, floor replacements and carpet installations, with measured areas and preparation scope agreed.
- [Plastering & ceilings](https://www.nenvik.com.au/industries/plastering-ceilings): Wall patching, ceiling repairs and plasterboard installations, with affected areas and finishing stages recorded.
- [Solar & battery systems](https://www.nenvik.com.au/industries/solar-battery-systems): Solar fault visits, inverter replacements and battery installations, with equipment choices and commissioning notes retained.
- [Refrigeration service](https://www.nenvik.com.au/industries/refrigeration-service): Cold-room faults, display fridge repairs and freezer servicing, with measured readings and fitted parts recorded.
- [Multi-trade technical service](https://www.nenvik.com.au/industries/multi-trade-technical-service): Mixed repairs, site upgrades and coordinated maintenance, with separate crew responsibilities and shared job context.
- [Fire alarms & equipment](https://www.nenvik.com.au/industries/fire-alarms-equipment): Alarm service visits, extinguisher checks and defect repairs, with equipment locations and prepared reports retained.
- [Appliance & equipment service](https://www.nenvik.com.au/industries/appliance-equipment-service): Appliance diagnosis, component repairs and equipment servicing, with fitted parts and function checks recorded.
- [Commercial kitchen equipment](https://www.nenvik.com.au/industries/commercial-kitchen-equipment): Dishwasher faults, combi oven servicing and kitchen repairs, with access windows and equipment details ready.
- [Lift maintenance](https://www.nenvik.com.au/industries/lift-maintenance): Lift service visits, fault investigations and component repairs, with maintenance logs and unresolved items connected.
- [Test & tag and building inspections](https://www.nenvik.com.au/industries/test-tag-building-inspections): Appliance test visits, property inspections and defect follow-ups, with identifiers, measured results and limits recorded.
- [Data, telecoms & low voltage](https://www.nenvik.com.au/industries/data-telecoms-low-voltage): Data outlet installs, patch panel work and cabling faults, with location references and test records retained.
- [AV & home automation](https://www.nenvik.com.au/industries/av-home-automation): Meeting-room AV, home theatre and automation installs, with room requirements and customer handover notes connected.
- [Pressure washing, gutters, ducts & chimneys](https://www.nenvik.com.au/industries/specialist-exterior-services): Pressure cleaning, gutter clearing and duct or chimney visits, with access conditions and included areas agreed.

## Pricing

- [Pricing](https://www.nenvik.com.au/pricing): Pricing is a base subscription for one internal user, billed monthly or yearly, with extra users and optional prepaid SMS packs priced separately. Current published offers determine prices, currency, tax treatment, trial eligibility, included features and limits. Nenvik: AUD $99.99 per month; tax included; 15 trial days in this offer. Nenvik: AUD $1,079.89 per year; tax included; 15 trial days in this offer.

## Help Centre

- [Help Centre](https://www.nenvik.com.au/help): Search the shared public guides and capability records.
- [Help index JSON](https://www.nenvik.com.au/help-index.json): Public article and capability index.
- [Pricing and billing FAQ](https://www.nenvik.com.au/help/pricing-and-billing-faq): Find answers about Nenvik pricing, GST, your trial, payment cards, cancellation, refunds, extra users and optional SMS credit packs.
- [I didn’t get my verification or activation email](https://www.nenvik.com.au/help/verification-or-activation-email-not-received): Find a missing signup email, understand the two verification and activation steps, and get help safely if the latest link is missing or expired.
- [Find a tax invoice or update your billing details](https://www.nenvik.com.au/help/tax-invoice-and-billing-details): Find Nenvik subscription invoices and check how to update the billing email, business tax details or card through the Owner’s billing portal.
- [Connect Stripe and take card payments](https://www.nenvik.com.au/help/connect-stripe-card-payments): Connect your business’s own Stripe account, share secure invoice links and understand card payments, processing fees, payouts and refunds.
- [Verify the email address for customer replies](https://www.nenvik.com.au/help/business-reply-email): Use your business mailbox for customer replies without changing your sign-in email.
- [Review and export business activity](https://www.nenvik.com.au/help/business-audit-export): Review business activity you can access and download up to 1,000 rows as a CSV without including private message details.
- [Manage private files across business records](https://www.nenvik.com.au/help/general-file-manager): Upload safe versioned files, link them to exact records, and keep private staff evidence separate from Customer Portal publication.
- [Publish Job Change Orders for customer approval](https://www.nenvik.com.au/help/job-change-orders-and-customer-approval): Freeze an exact Job scope and price change, collect a Customer Portal decision, and keep saved, read-only signature evidence with the published revision.
- [Personalise Today and Financial Overview](https://www.nenvik.com.au/help/personal-dashboard-layouts): Arrange the live Today and Financial Overview workspaces, use permission-checked widgets, and understand secure availability and online save rules.
- [Set up Nenvik for your business](https://www.nenvik.com.au/help/getting-started): A practical setup checklist for Owners before the team starts creating live customer work.
- [Find the right workspace for your role](https://www.nenvik.com.au/help/navigate-nenvik-by-role): Understand where Owners, Office Staff, Field Workers, and Customers complete their work.
- [Move from a Lead to an accepted Job](https://www.nenvik.com.au/help/lead-to-job-workflow): Capture an enquiry, connect the Customer, prepare a Quote, and create the operational Job.
- [Manage Customers, Contacts, and Service Sites](https://www.nenvik.com.au/help/customers-and-service-sites): Keep commercial identity, people, and operational locations clear and connected.
- [Create, publish, and respond to a Quote](https://www.nenvik.com.au/help/create-and-publish-a-quote): Build a Quote, verify its totals, publish the customer document, and record the response.
- [Plan and dispatch a Job](https://www.nenvik.com.au/help/plan-and-dispatch-a-job): Create the operational record, choose the location, schedule work, and assign eligible team members.
- [Use My Day and complete assigned work](https://www.nenvik.com.au/help/field-worker-my-day): Find assigned work, record progress, add evidence, and submit the assignment for office review.
- [Record field evidence, time, and completion](https://www.nenvik.com.au/help/field-evidence-and-time): Use the current assignment workspace to record required evidence, time, and completion.
- [Create a private Job evidence package](https://www.nenvik.com.au/help/job-evidence-exports): Download a private ZIP of job records with a list of included and excluded items. Downloading does not share it with the customer.
- [Issue an Invoice and record Payment evidence](https://www.nenvik.com.au/help/invoice-and-payment-workflow): Create a correct Invoice, publish the customer document, and keep the live balance tied to Payment records.
- [Use the Customer Portal](https://www.nenvik.com.au/help/customer-portal-overview): Choose the correct business account and use customer-safe Quotes, Jobs, Invoices, service requests, profile, Service Site, and security tools.
- [Submit a Customer Portal service request](https://www.nenvik.com.au/help/customer-portal-service-requests): Ask the business to review new work and follow a customer-safe status without creating a duplicate Customer record.
- [Request Customer Portal Service Site changes](https://www.nenvik.com.au/help/customer-portal-service-sites): Review customer-safe Sites and request creation, correction, or archival without directly changing operational records.
- [Manage Customer Portal communication preferences](https://www.nenvik.com.au/help/customer-communication-preferences): Choose service and marketing email or SMS preferences for one business relationship and review the saved, read-only change history.
- [Set up the optional Business Website](https://www.nenvik.com.au/help/website-and-growth-setup): Prepare business-owned pages, media, enquiries, SEO facts, preview, and publication without mixing them with the Nenvik product website.
- [Send an on-the-way customer update](https://www.nenvik.com.au/help/on-the-way-customer-communication): Send an on-the-way job email to a checked customer address and review the delivery result.
- [Use the Staff Notification Centre](https://www.nenvik.com.au/help/staff-notification-centre): Review permission-aware operational alerts, open their original records safely, and manage optional topic preferences.
- [Search authorised records and start work quickly](https://www.nenvik.com.au/help/global-search-and-quick-create): Use the command menu to find available records, pages, and creation actions without crossing Company or permission boundaries.
- [Dictate and review text safely](https://www.nenvik.com.au/help/voice-to-text): Use supported voice dictation to draft text, then review it before saving. Dictation does not change who can edit the field.
- [Review weekly timesheets without rewriting time evidence](https://www.nenvik.com.au/help/weekly-timesheets): Understand worker weeks, timer-derived rows, exceptions, submission and authorised review.
- [Register, assign and maintain Company equipment](https://www.nenvik.com.au/help/company-asset-register): Identify, assign and maintain Company equipment while keeping Expense and accounting truth separate.
- [Track consumable Inventory safely](https://www.nenvik.com.au/help/inventory-stock-operations): Create consumable items and locations, then track every stock change in a permanent movement history.
- [Set up Suppliers and catalogue evidence](https://www.nenvik.com.au/help/supplier-directory-and-connections): Create the Supplier record, keep optional source references and import catalogue evidence. Supplier account connections and live catalogue exchange are not available.
- [Create, revise and approve Purchase Orders](https://www.nenvik.com.au/help/purchase-orders-and-approvals): Create a Purchase Order from a draft or approved Purchase Request, then record its issue separately from sending it to a Supplier.
- [Receive orders and use safe replenishment suggestions](https://www.nenvik.com.au/help/receiving-and-safe-replenishment): Record partial deliveries in the stock history. Review replenishment suggestions before creating a draft order; no purchase or message is made automatically.
- [Track Customer Assets and service history](https://www.nenvik.com.au/help/customer-asset-service-history): Register Customer-owned equipment by Service Site, keep permanent service history and share only approved Portal summaries.
- [Read Asset and Inventory operational reporting](https://www.nenvik.com.au/help/asset-inventory-operational-reporting): Compare separate equipment, stock and Customer property snapshots without turning operational evidence into accounting claims.
- [Capture and classify an Expense document safely](https://www.nenvik.com.au/help/expense-document-intake): Create a private intake record, review any suggestion and post only verified Expense facts.
- [Create and submit a Field Worker Expense Claim](https://www.nenvik.com.au/help/field-worker-expense-claims): Keep a private draft, attach evidence and submit the exact current version for review.
- [Review and resolve Expense Claims](https://www.nenvik.com.au/help/expense-claim-review): Approve, reject or request correction with explicit evidence and exactly-once Expense conversion.
- [Use Job estimates, actual costs and variance honestly](https://www.nenvik.com.au/help/job-cost-and-review-controls): Keep planned and recorded costs separate and read profit only from synchronized evidence.
- [Review work that needs your attention](https://www.nenvik.com.au/help/work-review-inbox): Find submitted work, corrections and requests, then open the relevant record to make a decision.
- [Check accounting connection availability](https://www.nenvik.com.au/help/accounting-operations): Check the support available for Xero, QuickBooks or MYOB before relying on an accounting connection. Contact us if you need help.
- [Manage your Nenvik subscription](https://www.nenvik.com.au/help/saas-billing-and-subscriptions): Review the Owner-only Subscription & plan page, eligible plan choices, trial, seats, SMS credits, billing evidence, and cancellation request.
- [Use Building Calculators safely](https://www.nenvik.com.au/help/builder-calculation-sheets): Use building calculators, save the results and add a checked result to an estimate or draft quote without sending it to a customer.
- [Read Financial Overview data products](https://www.nenvik.com.au/help/financial-data-products): Use exact fixed financial widgets without confusing operational evidence with accounting profit, tax advice or forecasts.
- [Build a Custom BI report](https://www.nenvik.com.au/help/custom-bi-report-builder): Save reusable financial views from the closed Financial Overview catalogue without creating a second set of financial records or custom formulas.
- [Filter Expenses and start operational Tools](https://www.nenvik.com.au/help/operational-workspace-setup): Filter expenses and follow setup steps for stock, equipment and building calculators.
- [Use a promotion or access code](https://www.nenvik.com.au/help/promotion-codes): Use an eligible access or discount code for your Nenvik subscription. Check what the code covers and review the confirmed plan benefit.
- [Manage your profile and protect account access](https://www.nenvik.com.au/help/account-security): Use the correct identity surface, minimum access, safe recovery, and support boundaries.
- [Troubleshoot safely and contact support](https://www.nenvik.com.au/help/troubleshooting-and-support): Collect useful, non-sensitive evidence and distinguish access, availability, validation, and temporary failures.
- [Start signup and verify your email](https://www.nenvik.com.au/help/public-signup-email-verification): Verify your email, review the current signup documents, and acknowledge them before your business account is created.
- [Close an account, export data, and understand retained evidence](https://www.nenvik.com.au/help/account-closure-retention): Close one Company, use the 30-day export window, and understand the 90-day deletion point, shared sign-in, and retained evidence.

## Blog

- [Blog](https://www.nenvik.com.au/blog): Practical guides for Australian trade and service businesses on winning work, quoting, websites, getting paid and running jobs.
- [How to write a quote that wins the job (and protects your margin)](https://www.nenvik.com.au/blog/how-to-write-a-quote-that-wins-the-job): A practical guide for Australian tradies: what to put in a quote, how to price it clearly and how to follow up so more quotes turn into booked work.
- [What your trade business website needs to bring in local enquiries](https://www.nenvik.com.au/blog/trade-business-website-that-brings-enquiries): The pages, details and enquiry options that help an Australian trade or service business website turn local searches into real job requests.
- [Online booking for tradies: let customers request a time without losing control of your diary](https://www.nenvik.com.au/blog/online-booking-for-tradies): How online booking can work for trade and service businesses: which jobs suit it, how to protect travel time and quoting, and why approval matters.
- [Get paid faster: card payments on invoices for small trade businesses](https://www.nenvik.com.au/blog/get-paid-faster-card-payments-on-invoices): Why letting customers pay invoices online by card helps trade and service businesses get paid sooner, what to consider about fees, and good follow-up habits.
- [Job costing for tradies: find out which jobs actually make you money](https://www.nenvik.com.au/blog/job-costing-for-tradies): A plain-English guide to job costing for trade businesses: what to track, how to compare estimate and actual, and how to use the results to price better.
- [Moving from paper job sheets and spreadsheets to job management software: a practical plan](https://www.nenvik.com.au/blog/switch-from-paper-and-spreadsheets): A step-by-step plan for trade businesses moving off paper and spreadsheets: what to set up first, how to bring the team along and how to move your data.

## Company & legal

- [About Nenvik](https://www.nenvik.com.au/about): Why Nenvik connects the website, office, field team and customer record for Australian service businesses.
- [Contact](https://www.nenvik.com.au/contact): Email and phone for product questions and account support.
- [Website privacy notice](https://www.nenvik.com.au/privacy): How Nenvik handles information from the public website, email enquiries and account signup.
- [Website terms of use](https://www.nenvik.com.au/terms): Terms for using the public Nenvik website.
- [Cookie policy](https://www.nenvik.com.au/cookies): Essential browser storage and cookieless Vercel Web Analytics on the marketing website.
- [Account deletion](https://www.nenvik.com.au/account-deletion): How to close a Nenvik account, export data and what evidence is retained.
- [Data security](https://www.nenvik.com.au/security): Hosting locations, secure connections, staff MFA, role permissions, customer sharing and data exports.
- [Support](https://www.nenvik.com.au/support): Product and account support routes, popular help topics and what to include in a request.
- [Product Terms](https://www.nenvik.com.au/product-legal/terms): Published product subscription terms.
- [Product Privacy Notice](https://www.nenvik.com.au/product-legal/privacy): Published product privacy notice.

## Interpretation rules

- “Available” means supported in the app; a business's plan, role and required account setup determine access.
- “Coming soon” means not advertised as available. No delivery date is promised.
- Never infer a user’s company, role, permissions, payment state, private-resource access, recipients, or provider success.
- Staff, Field Worker, and Customer Portal identities are separate.

## Support

- Email: support@nenvik.com.au
- Do not ask customers to send passwords, tokens, secrets, private customer media, financial documents, or provider payloads through ordinary email.