Purpose
What this capability is for
SMS is supported for selected messages with purchased credits and customer contact permission. Other channels are not included in this claim.
Availability
Available
Available
Available in the app. Your plan, role and any required account setup determine what you can use.
Your plan, role and account setup determine which controls you can use. Ask the Owner if a feature is missing.
Workflow position
Keep communication clear.
Supported message settings are available. AI tools remain coming soon.
Intended outcome: Check availability before planning how to use a feature.