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Check accounting connection availability

Check the support available for Xero, QuickBooks or MYOB before relying on an accounting connection. Contact us if you need help.

Before you start

Prerequisites and permissions

Have ready

  • Owner access if you want to check the Accounting settings page.

Access rules

  • Provider credentials and accounting detail are server-owned and Owner-only.

Where to find it

Navigation map

Connections
Settings → Accounting
Financial view
Finance

Walkthrough

Step by step

  1. 01

    Confirm the provider and business account

    Open Settings → Accounting and read the availability message. Accounting connections are not advertised as available; a settings page alone does not mean your accounting software is connected.

  2. 02

    Resolve scoped exceptions

    If a connection is offered for your account, check its business name, currency and last successful update before relying on any figures.

  3. 03

    Check the source before using totals

    Use the last-confirmed time and coverage labels shown with the figures. Keep accounting-confirmed values separate from operational estimates.

Troubleshooting

If something does not look right

A scope is not accounting-confirmed.

Review its provider, connection, currency, exception and last-confirmed evidence. Do not substitute an operational estimate.

Keep going