Before you start
Prerequisites and permissions
Have ready
- An active Staff account for the correct business.
- The Staff Notification Centre enabled for the business.
Access rules
- Owners can see eligible business notifications.
- Office Staff also need the live capability for each notification domain.
- Hidden domains disclose no notification count or existence signal.
Where to find it
Navigation map
- Staff notifications
- Notifications
Walkthrough
Step by step
- 01
Review the personal inbox
Use the bell or open Notifications. Unread totals follow the current business, membership, role, capability, plan access, and in-app topic preferences.
- 02
Open the original record
Choose Open safely. Nenvik rechecks current server authority and resolves the source destination; the browser does not supply a Company, recipient, or hidden target.
- 03
Record read state
Mark one item or the visible page as read. This adds personal read evidence without editing or deleting the saved, read-only notification fact.
- 04
Choose optional topic preferences
Choose whether a supported topic appears in the inbox. An eligible email option currently creates only a held provider-neutral intent and sends no email.
- 05
Enable device alerts in the mobile app
Open Profile, choose Enable notifications and approve the device prompt. Use Disable on this device to revoke this device's registration. Alerts have generic text; opening one checks your current account and record access online.
Troubleshooting
If something does not look right
The notification bell is absent.
Confirm the selected business, current role, and controlled Staff Notification Centre availability. A missing feature can be an plan access boundary rather than an error.
A topic or item is missing.
Check the live domain capability and the in-app topic preference. Hidden domains intentionally reveal no count or existence signal.
An item returns to the inbox instead of opening.
The source or current access may have changed. Open the authorised module through normal navigation instead of guessing or editing the URL.
Keep going