Before you start
Prerequisites and permissions
Have ready
- An active Staff identity with the Field Worker role.
- A current assignment in the selected business.
Access rules
- Field Workers see only eligible assigned work.
- Submission does not directly change the shared Job status.
Where to find it
Navigation map
- Today’s work
- My Day
- All assigned work
- My Jobs
- Assigned Job
- My Jobs → Select Job
Walkthrough
Step by step
- 01
Open My Day
Start with today’s assignments. Use My Jobs for work outside the current day or to review other assignment states.
- 02
Find past unfinished assignments
My Jobs keeps open assignments whose schedule ended before today in Past unfinished, without rescheduling them. Search by number (for example the business prefix and number), title, customer or site. This section shows up to 25 in Job number order; use More past unfinished assignments to continue or First past unfinished page to return. Counts describe the loaded view, and finished or cancelled Jobs are kept in history.
- 03
Confirm the exact assignment
Review the business, Job number, Customer-safe location context, schedule, and assignment state before recording work.
- 04
Start work
Use the assignment progress control. If the assignment is held or blocked, review the reason and office instruction before continuing.
- 05
Record factual evidence
Complete required checklist items and add only relevant notes, materials, time, and private photos.
- 06
Submit for office review
Resolve required evidence and open timers, then submit once. Wait for the explicit result before leaving the page.
Troubleshooting
If something does not look right
No Jobs appear today.
This can be a valid empty day. Check My Jobs and confirm the selected business before asking the office to review assignments.
A save failed on a weak connection.
Keep the original information, reconnect, reload the current assignment, check what already saved, then retry once.
Keep going