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For Heating, ventilation & air conditioning businesses

Give every air conditioning visit a clear service record.

Nenvik is job management software for Australian heating, ventilation & air conditioning businesses. Split system servicing, ventilation checks and breakdown repairs, with unit details ready for the technician.

Illustrative example · Heating, ventilation & air conditioning
Business Console

Example work records

Heating, ventilation & air conditioning

Wall-mounted split system clean and serviceJob · On site
Office ducted air conditioning fault diagnosisQuote · Draft
Workshop ventilation fan replacementEnquiry · New request
Suggested quote itemsDiagnostic or service labourFilters, fan components or replacement unitInstallation and commissioning labour

Crew checklist

Air conditioning service form
Example work timer
01:42:08
Unit model and locationService readings and observationsRefrigerant work notes where relevant
Private work photos · Office review
Connected work recordWall-mounted split system clean and serviceEnquiry → Quote → Job → Invoice

Work you recognise

Typical heating, ventilation & air conditioning jobs

Examples of work you can organise in Nenvik. Set up your own job scope, tasks and checks.

  • Wall-mounted split system clean and service
  • Office ducted air conditioning fault diagnosis
  • Workshop ventilation fan replacement

The daily juggling act

Details that are too easy to lose

  • Missing model details slow down parts checks.
  • Roof access and occupant availability affect the booking.
  • Service readings and refrigerant handling notes need to follow the visit.

From request to invoice

Put the details to work

Illustrative example · One connected work record
01EnquiryWall-mounted split system clean and service
02QuoteDiagnostic or service labour
03JobAccepted scope and crew assignment
04CrewUnit model and location
05InvoiceBill for the completed work
01 · Website and enquiries

A website for your trade

Start with the HVAC and air-conditioning website template. Publish your actual services and collect connected quote requests.

Explore Website Studio →
02 · Quotes and approvals

Make the scope clear

Suggested line items to adapt to your own rates and inclusions:

  • Diagnostic or service labour
  • Filters, fan components or replacement unit
  • Installation and commissioning labour

Publish the quote for a customer decision, then convert accepted scope into the connected job.

How quotes work →
03 · Checklists and forms

Air conditioning service form

Suggested fields for a form your team configures:

  • Unit model and location
  • Service readings and observations
  • Refrigerant work notes where relevant

Create fields for your technician's readings. Nenvik does not calculate refrigerant charges or verify handling requirements.

Explore job forms →
04 · Photos and work evidence

A record of the work performed

Capture filter condition and unit labels as private job photos. Find earlier visits through customer and service site records.

Assigned workers use the field workspace to record time, complete checks and submit work for review. Private work photos stay internal.

How private work photos work →

Customer portal and invoicing

Give customers a place to find the agreed work

Invite customers to view their published quotes, jobs and invoices. Prepare the invoice against the connected job so the scope and bill are easy to trace.

Explore the customer portal →
Illustrative example · Customer portal
Wall-mounted split system clean and service
QuoteJobInvoice

Published records in one place. Private work photos stay internal.

Choose the tools your team needs

Feature access depends on your plan, enabled modules and team permissions. Check current inclusions before choosing a plan.

Compare current plans →

Straight answers

Questions from heating, ventilation & air conditioning businesses

Can we identify several units at one site?

Use customer and service site assets for equipment details, then identify the units covered in the job scope and forms.

Can technicians enter temperatures and service readings?

Configured forms support number and text fields. Technicians enter the readings and your business reviews them; there is no automatic diagnosis.

Will future air conditioning visits be booked automatically?

Service agreements and plans help organise repeat work. Schedule each visit through the job calendar; automatic future bookings are not promised.

Can a customer approve repairs after a service?

Prepare and publish a repair quote from the findings. Keep the accepted scope connected to the repair job and invoice.

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Practical guides

Learn the workflow

Follow the connected work from the first request to the record of what happened on site.

See the platform walkthroughs →

Keep your next job connected from the start.

Create an account and organise your business website, enquiries and work records in Nenvik.

Create an account