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For Locksmith, security & access control businesses

Keep lockout calls and access upgrades clear from the first enquiry.

Nenvik is job management software for Australian locksmith, security & access control businesses. Lockouts, rekeys and access installations, with site contacts and hardware details connected to the work.

Illustrative example · Locksmith, security & access control
Business Console

Example work records

Locksmith, security & access control

Residential front door lockoutJob · On site
Rental property lock rekeyQuote · Draft
Office access reader installationEnquiry · New request
Suggested quote itemsCall-out and opening labourLocks, cylinders or access hardwareInstallation, adjustment and functional checks

Crew checklist

Door and access service checklist
Example work timer
01:42:08
Door location and hardware referenceAuthorised site contact confirmationWork completed and function checks
Private work photos · Office review
Connected work recordResidential front door lockoutEnquiry → Quote → Job → Invoice

Work you recognise

Typical locksmith, security & access control jobs

Examples of work you can organise in Nenvik. Set up your own job scope, tasks and checks.

  • Residential front door lockout
  • Rental property lock rekey
  • Office access reader installation

The daily juggling act

Details that are too easy to lose

  • Urgent callers give incomplete door and location details.
  • The site contact may differ from the person approving the work.
  • Hardware records are needed when the same door causes another fault.

From request to invoice

Put the details to work

Illustrative example · One connected work record
01EnquiryResidential front door lockout
02QuoteCall-out and opening labour
03JobAccepted scope and crew assignment
04CrewDoor location and hardware reference
05InvoiceBill for the completed work
01 · Website and enquiries

A website for your trade

Start with the locksmith, security and access control website template. Publish your real service coverage and capture connected quote requests.

Explore Website Studio →
02 · Quotes and approvals

Make the scope clear

Suggested line items to adapt to your own rates and inclusions:

  • Call-out and opening labour
  • Locks, cylinders or access hardware
  • Installation, adjustment and functional checks

Publish the quote for a customer decision, then convert accepted scope into the connected job.

How quotes work →
03 · Checklists and forms

Door and access service checklist

Suggested fields for a form your team configures:

  • Door location and hardware reference
  • Authorised site contact confirmation
  • Work completed and function checks

Document your verification process. Keep keys, access codes and passwords in an appropriate secure system, not general job notes.

Explore job forms →
04 · Photos and work evidence

A record of the work performed

Retain hardware and installation photos privately. Distinguish site access arrangements from commercial approval in customer and site contacts.

Assigned workers use the field workspace to record time, complete checks and submit work for review. Private work photos stay internal.

How private work photos work →

Customer portal and invoicing

Give customers a place to find the agreed work

Invite customers to view their published quotes, jobs and invoices. Prepare the invoice against the connected job so the scope and bill are easy to trace.

Explore the customer portal →
Illustrative example · Customer portal
Residential front door lockout
QuoteJobInvoice

Published records in one place. Private work photos stay internal.

Choose the tools your team needs

Feature access depends on your plan, enabled modules and team permissions. Check current inclusions before choosing a plan.

Compare current plans →

Straight answers

Questions from locksmith, security & access control businesses

Can the site contact differ from the paying customer?

Customer, service site and operational contact records help the crew know whom to meet while commercial records remain connected to the customer.

Does Nenvik verify a caller's right to enter?

No. Your business performs that verification. A configured checklist records your process without granting or proving access authority.

Is Nenvik a store for door access codes?

No. Use an appropriate secure system for keys, codes and passwords. Keep job scope and hardware references in Nenvik.

Can an office approve an access installation quote?

Publish the quote for a customer decision, then convert the accepted scope to a connected job for scheduling and invoicing.

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Practical guides

Learn the workflow

Follow the connected work from the first request to the record of what happened on site.

See the platform walkthroughs →

Keep your next job connected from the start.

Create an account and organise your business website, enquiries and work records in Nenvik.

Create an account