For Locksmith, security & access control businesses
Keep lockout calls and access upgrades clear from the first enquiry.
Nenvik is job management software for Australian locksmith, security & access control businesses. Lockouts, rekeys and access installations, with site contacts and hardware details connected to the work.
Example work records
Locksmith, security & access control
Crew checklist
Door and access service checklistWork you recognise
Typical locksmith, security & access control jobs
Examples of work you can organise in Nenvik. Set up your own job scope, tasks and checks.
- Residential front door lockout
- Rental property lock rekey
- Office access reader installation
The daily juggling act
Details that are too easy to lose
- Urgent callers give incomplete door and location details.
- The site contact may differ from the person approving the work.
- Hardware records are needed when the same door causes another fault.
From request to invoice
Put the details to work
A website for your trade
Start with the locksmith, security and access control website template. Publish your real service coverage and capture connected quote requests.
Explore Website Studio →Make the scope clear
Suggested line items to adapt to your own rates and inclusions:
- Call-out and opening labour
- Locks, cylinders or access hardware
- Installation, adjustment and functional checks
Publish the quote for a customer decision, then convert accepted scope into the connected job.
How quotes work →Door and access service checklist
Suggested fields for a form your team configures:
- Door location and hardware reference
- Authorised site contact confirmation
- Work completed and function checks
Document your verification process. Keep keys, access codes and passwords in an appropriate secure system, not general job notes.
Explore job forms →A record of the work performed
Retain hardware and installation photos privately. Distinguish site access arrangements from commercial approval in customer and site contacts.
Assigned workers use the field workspace to record time, complete checks and submit work for review. Private work photos stay internal.
How private work photos work →Customer portal and invoicing
Give customers a place to find the agreed work
Invite customers to view their published quotes, jobs and invoices. Prepare the invoice against the connected job so the scope and bill are easy to trace.
Explore the customer portal →Published records in one place. Private work photos stay internal.
Choose the tools your team needs
Feature access depends on your plan, enabled modules and team permissions. Check current inclusions before choosing a plan.
Compare current plans →Straight answers
Questions from locksmith, security & access control businesses
Can the site contact differ from the paying customer?
Customer, service site and operational contact records help the crew know whom to meet while commercial records remain connected to the customer.
Does Nenvik verify a caller's right to enter?
No. Your business performs that verification. A configured checklist records your process without granting or proving access authority.
Is Nenvik a store for door access codes?
No. Use an appropriate secure system for keys, codes and passwords. Keep job scope and hardware references in Nenvik.
Can an office approve an access installation quote?
Publish the quote for a customer decision, then convert the accepted scope to a connected job for scheduling and invoicing.
Practical guides
Learn the workflow
Follow the connected work from the first request to the record of what happened on site.
- Move from a Lead to an accepted Job
- Create, publish, and respond to a Quote
- Record field evidence, time, and completion
Keep your next job connected from the start.
Create an account and organise your business website, enquiries and work records in Nenvik.