For Plumbing & drainage businesses
Keep the drain call-out and hot water install on track.
Nenvik is job management software for Australian plumbing & drainage businesses. Blocked drains, hot water replacements and leak repairs, with site details and paperwork close at hand.
Example work records
Plumbing & drainage
Blocked kitchen drain clearanceJob · On site
Electric hot water unit replacementQuote · Draft
Bathroom pipe leak repairEnquiry · New request
Suggested quote itemsCall-out and fault assessmentReplacement unit, valves and fittingsInstallation labour and old unit removal
Crew checklist
Plumbing visit recordExample work timer
01:42:08
Isolation and access checksWork completed and materials usedTest observations and follow-up work
Private work photos · Office reviewConnected work recordBlocked kitchen drain clearanceEnquiry → Quote → Job → Invoice
Work you recognise
Typical plumbing & drainage jobs
Examples of work you can organise in Nenvik. Set up your own job scope, tasks and checks.
- Blocked kitchen drain clearance
- Electric hot water unit replacement
- Bathroom pipe leak repair
The daily juggling act
Details that are too easy to lose
- Urgent leaks interrupt a day of booked installs.
- Shut-off locations and pipe photos get lost in messages.
- Plumbing and gas compliance paperwork must stay with the right job.
From request to invoice
Put the details to work
A website for your trade
Start from the plumbing and drainage website template. Describe drain and hot water services and capture enquiries through the connected quote request form.
Explore Website Studio →Make the scope clear
Suggested line items to adapt to your own rates and inclusions:
- Call-out and fault assessment
- Replacement unit, valves and fittings
- Installation labour and old unit removal
Publish the quote for a customer decision, then convert accepted scope into the connected job.
How quotes work →Plumbing visit record
Suggested fields for a form your team configures:
- Isolation and access checks
- Work completed and materials used
- Test observations and follow-up work
Configure a visit form and attach compliance documents prepared through your usual process. Nenvik does not issue plumbing or gas certificates.
Explore job forms →A record of the work performed
Keep before and after pipework photos with the assignment for office review before invoicing.
Assigned workers use the field workspace to record time, complete checks and submit work for review. Private work photos stay internal.
How private work photos work →Customer portal and invoicing
Give customers a place to find the agreed work
Invite customers to view their published quotes, jobs and invoices. Prepare the invoice against the connected job so the scope and bill are easy to trace.
Explore the customer portal →QuoteJobInvoice
Published records in one place. Private work photos stay internal.
Choose the tools your team needs
Feature access depends on your plan, enabled modules and team permissions. Check current inclusions before choosing a plan.
Compare current plans →Straight answers
Questions from plumbing & drainage businesses
Can we separate hot water quotes from drain call-outs?
Yes. Give each quote and job its own scope, service site and line items. Convert the accepted quote into the connected job.
Does Nenvik issue plumbing or gas certificates?
No. Your qualified team prepares required certificates through its usual process. Retain those as job documents; operational forms do not certify the work.
Can plumbers record what they found on site?
Assigned workers can complete configured checklists and forms, record time and upload private work photos in the field workspace.
Can customers find the repair invoice later?
Invited customers can view their published quotes, jobs and invoices in the portal. Private work photos are not automatically shared.
Practical guides
Learn the workflow
Follow the connected work from the first request to the record of what happened on site.
- Move from a Lead to an accepted Job
- Create, publish, and respond to a Quote
- Record field evidence, time, and completion
Keep your next job connected from the start.
Create an account and organise your business website, enquiries and work records in Nenvik.