For Refrigeration service businesses
Keep cold-room faults and refrigerant work notes with the equipment.
Nenvik is job management software for Australian refrigeration service businesses. Cold-room faults, display fridge repairs and freezer servicing, with measured readings and fitted parts recorded.
Example work records
Refrigeration service
Cool-room temperature fault diagnosisJob · On site
Display fridge evaporator fan replacementQuote · Draft
Commercial freezer service visitEnquiry · New request
Suggested quote itemsBreakdown diagnosis labourReplacement fans, controls or componentsRepair labour and service materials
Crew checklist
Refrigeration service recordExample work timer
01:42:08
Unit identity and reported faultMeasured readings and refrigerant work notesParts fitted and follow-up work
Private work photos · Office reviewConnected work recordCool-room temperature fault diagnosisEnquiry → Quote → Job → Invoice
Work you recognise
Typical refrigeration service jobs
Examples of work you can organise in Nenvik. Set up your own job scope, tasks and checks.
- Cool-room temperature fault diagnosis
- Display fridge evaporator fan replacement
- Commercial freezer service visit
The daily juggling act
Details that are too easy to lose
- Breakdown enquiries need unit details and symptoms quickly.
- Temperature observations and fault history are hard to find.
- Refrigerant handling records must identify the actual visit.
From request to invoice
Put the details to work
A website for your trade
Use the refrigeration services website template to describe cold-room and equipment work. Connected requests capture reported faults for assessment.
Explore Website Studio →Make the scope clear
Suggested line items to adapt to your own rates and inclusions:
- Breakdown diagnosis labour
- Replacement fans, controls or components
- Repair labour and service materials
Publish the quote for a customer decision, then convert accepted scope into the connected job.
How quotes work →Refrigeration service record
Suggested fields for a form your team configures:
- Unit identity and reported fault
- Measured readings and refrigerant work notes
- Parts fitted and follow-up work
Configure fields for your technician's records. Nenvik does not monitor temperatures, detect leaks or verify refrigerant handling requirements.
Explore job forms →A record of the work performed
Keep equipment label and fault photos with the assignment beside measured readings and the completed work record.
Assigned workers use the field workspace to record time, complete checks and submit work for review. Private work photos stay internal.
How private work photos work →Customer portal and invoicing
Give customers a place to find the agreed work
Invite customers to view their published quotes, jobs and invoices. Prepare the invoice against the connected job so the scope and bill are easy to trace.
Explore the customer portal →QuoteJobInvoice
Published records in one place. Private work photos stay internal.
Choose the tools your team needs
Feature access depends on your plan, enabled modules and team permissions. Check current inclusions before choosing a plan.
Compare current plans →Straight answers
Questions from refrigeration service businesses
Does Nenvik provide live cold-room monitoring?
No. Technicians enter measured readings in forms. Continuous monitoring remains with your separate equipment and monitoring systems.
Can refrigerant handling notes be retained?
Configure text and number fields and attach relevant documents. Your qualified team remains responsible for the handling process.
Can refrigeration diagnosis lead to a repair quote?
Record the fault findings, publish a parts and labour quote for approval and schedule the connected repair job.
Can we find earlier refrigeration jobs at the premises?
Keep jobs linked to the customer and service site, and identify equipment in asset records and scope to make earlier work easier to trace.
Practical guides
Learn the workflow
Follow the connected work from the first request to the record of what happened on site.
- Move from a Lead to an accepted Job
- Create, publish, and respond to a Quote
- Record field evidence, time, and completion
Keep your next job connected from the start.
Create an account and organise your business website, enquiries and work records in Nenvik.